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Here’s What You Can Do If Dropbox Android Sync Is Not Working
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Here’s What You Can Do If Dropbox Android Sync Is Not Working

Dropbox is undoubtedly one of the best cloud storage mediums which allows you to access files, folders and other data from your browser, computer or your smartphone. Not just that you can even share this content with others too. But just like any other Android app, it does act up at times.

Let’s say you modify a file on Android but the file is not synced on your Dropbox account. This is an issue faced by many users. You might also face a vice-versa situation where even after you make changes to a file online no changes will be reflected on the Dropbox account you have on your Android smartphone.

If you are facing Dropbox Android sync issues, we are here to help. Here are some ways you can deal with the issue –

Also Read: How to take a Complete Backup of your Android Smartphone? (Without Root)

How to Deal with Dropbox Android Sync Is Not Working

1. Check Your Internet Connection

Internet Connection

Dropbox will only be able to sync files if there is an active internet connection. If you are not able to sync files to Dropbox accounts, you might consider checking your internet connection. If you are using mobile data you can switch it off and switch it back on. The same goes for your router, in case you are using a Wi-Fi connection.

2. Update The App

Update The App

While all Android smartphones have the functionality to auto-update apps, sometimes auto-updating apps can be annoying especially when you receive an update notification every now and then.

In that case, you can check if you haven’t updated your Dropbox app in a while manually. It could be that there are bugs or other development issues which can be fixed by just merely updating the app. For updating the app –

  1. Open Google Play Store
  2. In the search bar at the top type Dropbox
  3. If Dropbox hasn’t been updated, you will see a green Update button next to the app name
  4. Tap on the green button

Once updated, check if you are able to sync files in Dropbox on your Android device

Problem Still Not Resolved? Have A Fallback Option

Dropbox on your Android device

While we sincerely hope that the below mentioned fixes would help you get over the issue and you will again be able to sync Dropbox files on your Android device, meanwhile you can opt for other cloud storage options as a fallback option. For instance, you can install Right Backup Anywhere –

Right Backup Anywhere – Features At A Glance

●     100 % SSL secure

●     You get 100 MB free storage on sign up and up to 1 TB Storage after you upgrade

●     Restore files you want with the help of multiple restore options

●     You can choose automatic backup or create a backup as per your desired time

●     Share data with friends and family

Click Here to Download Right Backup

3. Sign Out And Sign Back In

Sign Out And Sign Back In

Sometimes something as simple as signing out of Dropbox and signing back in can help you resolve the issue and you will again be able to sync files on your Android Dropbox account. To sign out of Dropbox –

  1. Open the Dropbox app
  2. Tap on the hamburger icon (three horizontal lines at the top left corner)
  3. Tap on Settings
  4. Scroll down and choose Sign out of this Dropbox

The process doesn’t end here, now, close the app using the recently opened apps section and then relaunch Dropbox once again.

4. Uninstall and Reinstall The App

Uninstall and Reinstall The App

If you have updated the app and still find that Dropbox files are not syncing on Android, you can uninstall the app for once and reinstall it again. To uninstall the app, follow the steps below –

  1. Open Settings
  2. Scroll down and tap on Apps
  3. Search for Dropbox
  4. Hit the Uninstall button
  5. Once uninstalled, go back to Google Play Store and install Dropbox again

5. Clear App Cache

Clear App Cache


As in the case of any other app, sometimes app cache can be the culprit why Dropbox Android is not working or not syncing on Android. So, let’s do away with app cache which might cleanse Dropbox app and stop it from misbehaving-

  1. Open Settings
  2. Scroll down and tap on Apps
  3. Search for Dropbox
  4. Under Usage tap on Storage
  5. Tap on Clear Cache

Also Read: Quick Ways to Free up Space on Android Phone


We know how frustrating it can be when you have put in a lot of effort in making changes to a file and at the eleventh hour the changes don’t reflect in your Dropbox Android account. We earnestly hope that you will be able to resolve the issue with the help of above workarounds.

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  1. Chris Smith

    The free version allows you just 2 Gigs, is it worth trying instead of Google Drive or One Drive with 15 and 5 Gigs respectively?

  2. Akanksha

    Ohh nice. This is really interesting.

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