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Can’t Open A File on Android? Here Are Steps You Can Take
For Android / Tips & Tricks / Tweak /

Can’t Open A File on Android? Here Are Steps You Can Take

Did you ever have to face a situation where you just couldn’t open a file on Android and you were extremely unhappy? This is something that has probably happened with most Android users at some or the other point of time.

There is no doubt that your Android phone is an efficient device that can play almost any file that’s thrown at it. Audio, video, images, apps, games, you name it and your Android phone will play it. Which is true to an extent, unless you are greeted with errors such as File format is not supported, or File type is not supported.

So, in this blog, we’ll look at ways you can deal with unsupported file format. Reasons Why A File Format Is Not Supported By Your Android Device

  • File format is incompatible with Android OS
  • Your Android phone doesn’t have an app that can play the unsupported file format
  • The file you are trying to open got corrupted in transit i.e. when trying to transfer file from one device to another (From computer to Android device via USB, through file sharing app, etc.)
  • You are unable to open a file because it contains Malware or virus

What Possibly Can Be Done If  You Can’t Open A File On Android

Table Of Contents
 1. Check If Its A Genuine File Or A Malware

2. Reboot Your Phone

3. Download An App That Can Help You Open The File

4. Convert Using Computer

5. Check If The File Is Android Compatible

6. Redownload The File

1. Check If Its A Genuine File Or A Malware

It won’t cost you a penny to stay cautious but would cost you your data and even your phone if the file you have downloaded or taken from someone has a virus or other kind of malware in it. One of the reasons why you can’t open a file on Android could be because it is malicious in nature.

So, put your guard up and arm your Android phone with a malware app such as Systweak Anti-Malware which is a robust app that guards your phone against all kinds of malware and malicious files.


  • It automatically detects malware in the first place

automatically detects malware

  • Stops you from installing applications from unknown sources

Remove infections

  • Remove infections with a single click

Malware protection
Click Here To Install Systweak Anti-Malware

2. Reboot Your Phone

In case if it’s not a malicious file, try rebooting your phone. This would help rectify any technical glitches or bugs because of which you are unable to open a file on Android

Also Read: Best Tool To Manage and Improve Android’s Performance And Optimization

3. Download An App That Can Help You Open The File

Google play

Not every time will your Android phone be capable of playing a file format. But, that doesn’t mean it is completely unplayable. Name of the game – head to the Google Play Store, type the name of the file format in the search and you will be able to install an app which would help you open the file.

For instance, if you can’t open a video file in your Android device because it has “unsupported audio/video codec” you can try a media player like VLC or choose from some of the best video players for Android

If you are unaware of the unsupported file format, you can take help of your file manager and check the properties or details of the file.

4. Convert Using Computer

Convert Using Computer

In case of an unsupported image file format on Android, transfer the file in your computer, fire up MS paint and convert the image to a format supported by your Android device such as JPEG, GIF, BMP, TIFF and PNG.

5. Check If The File Is Android Compatible

There are certain files which can be played on a specific device or a specific operating system only. For example, if it’s an .exe file you would be able to play it on Windows only. In that case, you will have no other option but to transfer the file in the device where you can open it.

6. Redownload The File

Maybe the file doesn’t have malware or virus in it but you are still getting the “file format not supported “ error because it became corrupt due to some reason. It could be that there was an unexpected device crash or there was some error while you were downloading the file. In that case, you can delete the file and redownload it.


So, the next time when you come face to face with “file  format not supported” on your Android phone, jitter not. With one of the methods above you should be able to access an unsupported file format on Android.  If you liked the blog, do give it a thumbs up. You can also find us on Facebook, Twitter, Instagram, Pinterest and Flipboard. You can also subscribe to our YouTube Channel.

Next Read

How to Prevent & Remove Malware From Android Phone

Check Out The Full Review of Systweak Antivirus



  1. Gajendra singh

    I was facing the same issue

  2. Mansi Vijay

    Getting 'File Not Supported' error is truly one of the most annoying phone issues anyone can ever witness. Even after trying multiple solutions, nothing worked. But I'll definitely try these solutions a shot. Hopefully, it works! Thanks!

  3. Chris Smith

    Can you suggest the best app to open all types of files and documents?

  4. Lucy

    Nice blog, thanks for this well written article for users and me.

  5. Jack

    Very well-written blog! I was having the same trouble but following these steps was easy and my problem got resolved.

  6. Maria

    I was trying to open My Document file on android device, but it's not getting open. Thank you for this solution.

  7. Nkeet

    many a times I face this issue and end up deleting the file from the device. Now I have another way to face those, thanks to you

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