Some iPhone users have complained about receiving the “iPhone call failed” issue while making calls using their iPhones. This is a serious issue, as people with this error cannot use their iPhones to call others. Do not worry! We have listed a few tried-and-tested troubleshooting methods to fix this issue swiftly and simply. Without further ado, let us begin.
Why Does The Call Failed Issue Occur On iPhone?
Using one of the best phones in the world thinking it would not give them any errors, especially the ones where they are not even able to make a call. However, the issue of calls failing on iPhones is common and can happen to any iPhone user. Many reasons are attributed to the iPhone call failed error but we have listed the most common ones.
- Wrong Network Settings.
- Misconfigured Carrier Service Settings.
- Airplane Mode Enabled.
- Poor Network connection.
- Wi-Fi Calling Issues.
How To Fix iPhone Call Failed Issue?
There are a few different methods to resolve the calls failing on iPhone. You can follow each method one by one and then check if the issue has been resolved. This way you can ignore the remaining methods and call the people that you were trying to earlier.
Method 1 – Update Software
The first method recommended by experts is that you update the OS on your iPhone. Here are the steps:
- Tap on the Settings app and then tap on General.
- Next, tap on Software Updates.
- Follow the instructions on your screen to download and install the updates.
Method 2 – Contact Your Network Provider
If an update is not the reason then you need to have a word with your cellular network provider. They will check your account details and verify the numbers you are trying to call. If there is an issue with your billing then they will inform you accordingly.
Method 3 – Verify Blocked Numbers
There is a chance that the people you are trying to reach are blocked on your iPhone by you or by accident. In that case, you will receive an iPhone call failed issue. To check your blocked number list tap on Settings -> Phone -> Blocked Contacts. If the number you were trying to call is in the list then you will have to unblock it first and then try calling it.
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Method 4 – Check Your SIM Card
Experts state that if you are not able to call any number from your iPhone then there could be an issue with your SIM card. This method is not applicable to users with an eSIM facility. Remove your SIM card using the SIM ejection needle or a paper clip and check the SIM card physically. If you find that the SIM card has been damaged then you need to take it to your carrier’s service center to replace it.
Also, you can try using the current SIM card in another phone to find out if the problem lies with the physical SIM card. If it works fine in another phone then place it back in your iPhone and check. If it is still not working then there could be a problem with your iPhone’s SIM tray or slot. In this case you will have to visit the iPhone service center to get your device checked.
Method 5 – Reset Network Settings
The iPhone call failed issue can also occur due to Network settings. Experts suggest that you reset the network settings to improve the connection. It is an easy task to reset the network settings on iPhone and here is what you need to do.
Tap on Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings.
Method 6 – Activate Airplane Mode
This is a simple yet effective trick that has worked for many users. All you have to do is toggle on the Airplane Mode option and then toggle it off. In other words, you need to enable the Airplane mode for a few seconds and then disable it.
- To do this, you need to swipe down the home screen and open Control Center.
- Tap once on the Airplane icon to enable this mode.
- Wait for a few seconds and tap again on the same icon to disable this mode.
- Once your phone connects to the default network, try making the call again.
Method 7 – Verify The Status Of the Focus Mode & Do Not Disturb Mode
Apple has inculcated many features in iPhone and there are a few features that minimize distractions of the users. One such feature is the Focus Mode and another is Do Not Disturb. If any of these features are enabled then you will not be able to make calls and get the iPhone call failed error.
To disable these settings you have to tap on Settings -> Focus -> Focus Status. Disable the toggle button next to Share Focus Status. You must also turn off the toggle button next to Do Not Disturb.
Method 8 – Restart The Phone App
Some experts have suggested that iPhone users should force close the Phone app and relaunch it. Here are the steps:
- To open the App Switcher on your iPhone, swipe up from the bottom of the screen.
- Next, swipe up on the Phone app to close it.
- Reopen it to check if you’re able to make calls again.
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Method 9 – Disable Wi-Fi Calling
Turning off Wi-Fi Calling can also help resolve the “Call Failed” error on your iPhone, as this issue may sometimes be related to problems with your internet connection. When you disable Wi-Fi Calling, calls will be routed through the mobile network instead, which could fix the problem. To do this, go to Settings -> Cellular, then tap Wi-Fi Calling and toggle off Wi-Fi Calling on This iPhone.
Method 10 – Turn On Automatic Network Selection
The “Call Failed” error on your iPhone can also be caused by a weak or overloaded cellular network. Enabling automatic network selection can help resolve this issue by allowing your iPhone to switch to a different network if the current one isn’t functioning properly. To enable this feature, go to Settings -> Cellular, tap Network Selection, and toggle Automatic on.
If automatic network selection is already turned on, try disabling it and manually selecting a mobile network to see if that helps fix the problem.
Method 11 – Choose The Correct Network Mode
The “Call Failed” error can also happen if your iPhone is connected to the wrong network mode. For instance, if your iPhone is set to 5G but you’re in an area with only 4G coverage, you may encounter this issue. To avoid this, make sure to select the correct network mode. Here’s how to do it:
- Go to Settings -> Cellular.
- Tap Cellular Data Options -> Voice & Data.
- Choose 5G or another network mode supported by your SIM.
- If you’re on 3G, you may want to disable VoLTE to improve connectivity
Method 12 – Factory Reset
If none of the previous solutions have worked, performing a factory reset on your iPhone may be your final option. This will erase all user data and settings, restoring your iPhone to its original factory state and potentially fixing any underlying issues.
Note – Since a factory reset deletes all photos, videos, files, and settings, it’s crucial to back up your iPhone beforehand to avoid losing your data permanently. To perform a factory reset:
- Go to Settings → General → Transfer or Reset iPhone.
- Select Erase All Content and Settings.
- Tap Continue and enter your iPhone passcode.
Wait for the automatic iCloud backup to finish, then follow the on-screen instructions to finish resetting your iPhone.
Method 13 – Contact Apple Support
If none of the solutions above resolve your issue, it’s time to reach out to Apple Support or other relevant support services for further assistance.
Have You Fixed Call Failed On iPhone?
We hope that the above-mentioned methods have helped you fix the call-failed issue on your iPhone. We would love to hear about your issue and how you fixed it in the comments section below.
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