If you are an Office 365 newer software subscription user, you must be aware that Microsoft is consistently updating its features. The most common tools used are Excel, Word, and Outlook that are used for formatting, organizing, and customizing. Indeed, it is the biggest growing pool wherein updates and scans are already going to fix the bugs. If you are using Microsoft Office 365 on your Mac and consistently getting an error “Your account does not allow editing on a Mac” means you cannot work on editing your documents even if you have already subscribed. I know it’s frustrating however, don’t worry, this can be fixed. This blog covers how to fix “Your account does not allow editing on a Mac”. So, let’s get started.
Before beginning, let’s understand the causes behind the “Your account does not allow editing on a Mac” error.
Causes behind “Your account does not allow editing on a Mac”
If you are getting this error, there are possible two reasons behind this.
- Microsoft is unable to recognize your purchased license for Office 365.
- There is an availability of corrupted files in your Mac’s Library folder.
If you’re getting this error of reason 2, please know that Microsoft has identified the causes of the problem and suggests removing those corrupted files. Keep reading this blog to learn how to fix the “Your account does not allow editing on a Mac” error with removing corrupted files.
Also, before proceeding with steps, you can try logging back into your account. May this help you to edit documents on your Mac.
Related Read: Best MP3 Tag Editors For Mac 2021
Fixing the “Your account does not allow editing on a Mac” error
There are three methods or fixes that can be used for fixing the “Your account does not allow editing on a Mac” error:
List of Contents
1. Checking the license
Follow the below steps for checking the license:
- Log in to Office 365 portal.
- Now, click on the Settings icon and then on Office 365.
- Now, click on Subscriptions.
- Under this section, check “latest desktop version”.
If you don’t have the rights to check, you will have to contact the admin for providing you with the correct license. If your license is correct, follow the below steps for fixing the error:
- Check your internet connection.
- Now, click on Sign out and close all the Office-related applications.
- Now, click on Library Folder and then go to Group Containers. You will have to move files to the Trash (if they are present). The files might be present in such forms:
UBF8T346G9.ms
UBF8T346G9.Office
UBF8T346G9.OfficeOsfWebHost
4. Now, try to sign in again and open applications again.
I hope this works. If it does not work, let’s move to the other method.
2. Uninstalling and Reinstalling Office 365
- Open Finder and go to Applications.
- Now, press the Cmd key and Select all Office 365 applications like Word, Excel, etc.
- Now, press Ctrl and click on the selected applications and move them to Trash.
3. Activating Office
If this does not work, you can contact the Microsoft Team and provide screenshots and your Subscription link. Follow the below steps to activate Office again on your Mac:
- Click on Activate Office and sign in.
- Now, wait for some time. Let the applications get activated completely.
- Now, begin to use applications and check.
4. Fixing with Repair Disk Permissions
If you’re still facing the “Your account does not allow editing on a Mac” error in Office 365, it can happen due to broken or outdated permissions. This can be fixed with the help of CleanMyMac X which is a free tool.
Download CleanMyMac X
- Download and launch the app on your Mac.
- Run the program and now click on Maintenance.
Moreover, you can also check the Junk section available in the sidebar. It will help you to clean your system. It cleans caches and other temporary problem-causing items that interfere when working with Microsoft Office.
These files take up a lot of space on your Mac’s drive which slows your Mac and causes issues. With the help of CleanMyMac X, you can identify System Junk Module and remove such files instantly just with few clicks.
Related Read: Office 365 vs. Office 2019: Which one is made for you?
I hope this blog helps you to fix the “Your account does not allow editing on a Mac” error. Comment down and let us know if you face any discrepancy during the process. For more such tech-related content, connect with us on social media platforms.
Thanks for reading!
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