Almost every game you love to play or explore just out of curiosity, Apple Arcade is the platform for you. From children to adults, anyone & everyone can be a part of this entertaining journey. Apple introduced the Apple Arcade feature to the public with the iOS 13 update that was compatible on iPhone, iPad, & Mac as well.
Having said that, not every iOS or MacOS device is compatible with the Apple Arcade concept. Moreover, Apple Arcade is one of the first services launched in the Arcade category, users are facing difficulties using the service properly. Obviously, the affecting factors can be many, however, it’s important to identify the issue & work on it right away.
How to Fix ‘Apple Arcade Not Working’ Issue
With Apple Arcade, you get to play more than 100s of ad-free games & that too in one subscription only. But there are times when you face issues while trying to access games through Apple Arcade. Since we do not have any idea about the situation here, we can’t even think there can be reasons as silly as network connection issues. That’s what we will discuss in today’s blog about the possible issues & the solutions when your Apple Arcade is not working:
Apple Arcade Server Issue
Many times, we are so involved in downloading or installing our favorite games, we don’t even think about if the connection is strong or a server issue. Sometimes, you don’t even realize that the Apple Arcade server is so heavy that you can’t even load the game.
It may happen that the server is under maintenance or isn’t working at all for technical reasons. So, you need to make sure that status is working properly & for that, you will need to visit the System Status Page from Apple.
Apple ID Issue
Not always but a few times, one of the “Apple ID Not working” issues can be using an incorrect Apple ID or password. You may encounter a message “The Apple ID you entered couldn’t be found or your password was incorrect. Please try again” while trying to install or download but aren’t able to login to the account.
So first you need to make sure that you are using the correct Apple ID for Game Center via using below path:
System Preferences > Internet Accounts > Game Center
Restart Your Mac or Relaunch Mac App Store
Not a problem but a direct solution that sounds silly but effective. The whole world believes in restarting the device or the app whenever they face issues while accessing the same. Similarly, not that it’s definitely going to solve the Apple Arcade not working issue but there is no harm in trying. So first, you can start with restarting your Mac with the possible thought of getting a solution. You just need to visit the Apple Menu & tap on Restart button.
& if not, you can also try to relaunch the App Store on your Mac as sometimes, that may be helpful.
Just visit the App Store on Mac & choose Restart. Simple as that!!
Update the Mac
In technology, the wires are connected so deep that we can’t even imagine. Everything is connected with everything & if one part goes south for any unknown reason, the whole process goes down. My Apple Arcade is not working though I’m using the right Apple ID credentials & the system server is also GREEN. Then what is the issue with Apple Arcade?
Maybe you need to update the Mac or check if there are any new updates available for your device.
It sounds silly that you aren’t able to play games on your Mac just because the device isn’t updated but no matter how silly it sounds, it can be one of the possibilities.
So don’t forget the check for the updates on your Mac & if you find any, please do so & recheck if now you are able to access Apple Arcade successfully.
Device Compatibility
After Apple announced the Apple Arcade feature with iOS 13 release, the list of device compatibility had also been announced. You are trying so hard to play your favorite games on your device & that too ad-free, nothing must come between you & your game. However, sometimes the device support or the OS support comes in between & total experience ruins away.
That is why, you need to check if your device or the OS version is compatible with the Apple Arcade prerequisites.
Use Mac in Safe Mode
A lot of things/functions start working when you switch to the Safe mode on your Mac. So in order to do that, let’s follow the below path & start using Apple Arcade again:
- Turn off your Mac & keep a hold on Shift key (immediately) until you get to see the login screen
- Now login to the device (you may have to follow step 2 more than twice)
- Now, try to access the Apple Arcade platform & play the game you like (on condition that it’s working now).
- If it is working, go ahead with normal restart & exit the Safe mode you were in before. & if it isn’t working, try the next & final step as below.
Terminal Trick
Not a solution but a trick you can opt for to help fix the Apple Arcade not working issue. Let’s use either one of the steps given below & open Terminal on your Mac:
- Click the Launchpad icon in the Dock, type Terminal in the search field, then click Terminal.
- In the Finder, open the /Applications/Utilities folder, then double-click Terminal.
Once you have opened the Terminal on Mac, copy the below command, paste it on terminal, & press ENTER sudo rm "/var/db/fpsd/SC Info/SC Info.sido"
Wrapping Up
The above methods will help you come out of the Apple Arcade not working issue on your Mac. Don’t stop going through all the different methods without failing so that you get your solution any which way possible.
Next Read:
How to Use Walkie-Talkie on your Apple Watch
How to Apply for Apple Card on iPhone and iPad