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iPhone users, when sending a message to people in contacts, a part of them displays in blue color while some in Green. This denotes that the blue messages are the messages sent through iMessage- Apple’s own messaging service, while the green colored messages are standard SMS/MMS messages.
When a user turns iMessage off, all the messages sent thereafter are considered as standard messages and hence, displays in green.
Didn’t turn off iMessage and still get messages displayed as green? This is where the problem lies, and it is difficult to identify what wrong is happening.
iMessage Not Working? Is it really happening?
Are you experiencing issues while using iMessage or it’s just a one-time error? Check if you’re facing issues with all your contacts or just one. If the problem is with any one contact, then this probably might be an issue at the other side.
If iMessage isn’t working with any of your contacts even if they use iMessage, then you need to check for the real problem.
1. Send A Test Message (Or Two)
Try sending out messages to one or two of your contacts who uses iMessage. If both of these contacts display green color instead of blue, the issue is with your iMessage or your device.
If you barely have contacts who use iMessage, but you have different devices with iMessage, send a message from each to ensure if the problem is with your device or with iMessage communication channel.
2. Check if iMessage Is Correctly Configured
Sometimes the iMessage configuration is not correctly made. It means that you have iMessage enabled, but only for a few contacts. You can check for this by going into your device settings. Here are the steps to follow:
- Open Settings on your iOS device.
- Go to Messages.
- Check if iMessage is enabled.
- Locate Send & Receive and click here for more options.
- You’ll see a list of contacts associated with iMessage. Ensure that they are enabled for a hassle free use of iMessage.
While on your Mac, under the Messages app and select Preferences. Locate iMessage here again and check if the contact details you are trying to use with iMessage is enabled or not.
3.Try A Reboot
Rebooting is one of the simplest yet the most helpful way to sort things on whatever device we are using. If you are experiencing iMessage not working on iPhone, try rebooting your device. But ensure that you disable iMessage first and then reboot. For this,
- Open Settings on your iPhone.
- Under Messages locate iMessage and toggle it off.
- Now, reboot your device.
- When the device restarts, enable iMessage toggle using the steps as above.
While on your Mac, open the Messages app, choose Preferences, then the iMessage tab, and uncheck Enable this account. Now, reboot your Mac, and then start it again.
Hopefully, your issue gets sorted.
4. Sign Out And Back In To iMessage
Another fruitful way to get back your iMessage working is: ‘log out of, then back into, iMessage’. To do this, follow the steps below:
- On an iPhone or iPad, open the Settings
- Locate Messages > iMessage.
- Locate and click on Send & Receive.
- Now, click on your Apple ID.
- Tap Sign Out on the next dialog box that opens.
After signing out of iMessage, click on the ‘Use your Apple ID for iMessage’. Tap on your Apple ID to login back to your iMessages.
Alternatively, go to the iMessage tab on your Mac and click on Sign out from the right side corner of this screen. Then again click on the Sign Out button. You’ll see a login screen after that, wherein your Apple ID email address will be present already. All you have to do is enter your password, and tap Next. That’s it.
5.Reset Network Settings
iMessage still not working? Try resetting network settings. This fix applies to only iOS devices. For this, you need to follow the steps below:
- Launch Settings.
- Scroll down and choose General.
- Here, scroll until you find
- Then, tap on Reset Network Settings.
The network settings are now reset. All your data and apps will remain intact and safe. However, your phone memory will forget all the saved credentials including Wi-Fi passwords.
Concluding: iMessage Not Working On iPhone
If the issue persists, check out these another few hacks that include sending a message from the device on which iMessage is not working. This hack worked for many iOS and macOS users.
Next, it is good to check for any OS update. Apple or any other manufacturer issues timely updates for better device performance and bug fixes or offers new bugs. If you find any available update, update your device for same.
If the issue persists, contact Apple support to get fixes beyond the ones we have listed down here.
Do let us know if you were able to fix ‘iMessage not working on iPhone’.
For more troubleshooting guides, keep following Tweak Library.